ONBOARDING
We’ll Be With You Every Step of the Way.
Dedicated onboarding guides your hospice from kickoff through go-live, with training coordinated across teams and locations.
Schedule a CallYour Implementation, Step by Step
Here's what actually happens between signing with BetterRX and going live:
A kickoff call with your team lays out the timeline and responsibilities for onboarding tasks. BetterRX completes your initial setup with weekly status calls so both teams stay aligned.
Your team starts EPCS setup for prescribers while your admins work through BetterRX’s on-demand, interactive learning platform. Next, admins join live training and Q&A with the BetterRX team. A separate practice environment helps your team build confidence before go-live.
We help set up your formulary, interchanges, QuickRX, facilities, and compounds, built around how you practice. You stay in control of your formulary. Integration is configured directly with your EMR partner.
Your team runs bulk patient and medication imports with our support while your nurses complete online training. Weekly status calls keep everyone aligned through go-live.
Every admin, nurse, and prescriber is set up with the right permissions for their role before go-live. Once live, you have 24/7 clinical and technical support whenever your team needs it.
The switch from the previous PBM to BetterRX was smooth, and BetterRX ensured that we had more than enough support, training, and confidence before our go-live.”
— CEO , Clinical Director
Responsiveness, customer service, communication. Your team always meets and exceeds our expectations.”
— Voice of Customer Respondent