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Coordinate Field Care in Real-Time

BetterVisit™ is a GPS-verified field operations system for hospice. See who can respond the moment patient needs change, without calling around.

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Better Territories.
Fewer Miles.
Less Guesswork. 

Every new patient raises the same question: who should take them? In most hospice and home health agencies, that decision is made from memory, a spreadsheet or a round of phone calls. BetterVisit shows every clinician's patients, territory and workload on one map and recommends who should take the next patient. It also helps you cover the day's changes, cut unnecessary driving and keep families informed, without adding headcount.

~19%

Less Mileage on Optimized Routes

~10 Hrs/ Week

Saved on New-Patient Assignments
Fewer Miles Start With the Right Assignment

A patient placed 40 minutes outside a clinician's area may be visited twice a week for months. Route optimization can only reorder the patients a clinician already has. BetterVisit helps you decide which patients each clinician should have in the first place.

  • Place patients where your team already is. New patients go to the clinician who already covers that ground.
  • Cut the zigzagging. Routes are sequenced automatically from patient addresses.
  • Stop chasing mileage logs. Drive mileage is captured automatically.
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Get New Patients to the ClinicianAlready Nearby

See every territory and caseload at a glance. Know who should take the next patient.

Every clinician's patients, territory and workload on one map.

A ranked recommendation for who should take each new patient.

Rebalance territories as your census grows.

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Know What You’re Paying For Before Payroll Closes

Visit times and mileage are captured automatically, so there's less to reconcile.
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Timesheets built automatically, with no manual check-in or check-out.

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See which visits are verified and which need a second look.

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Reimburse clinicians for the miles they actually drove, with GPS-verified data to check against before payroll.

Keep Families Informed

Send families a simple text letting them know care is on the way.

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Field staff can send en-route text notifications to caregivers.

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Notifications can be sent manually or set to go out automatically.

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Families don't need to download another app to get them.

Reduce Field Operating Costs

One live map. Cover an unplanned visit in seconds. No calling around.

Real Time View

Add an unplanned visit or adjust coverage as the day changes.

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See who can respond when a patient's needs change.

Audit Coverage

Re-optimize routes when plans change.

Built For Every Role.
Trusted Across Your Organization.

BetterVisit is built for hospice and home health operational and clinical leaders

admin

Schedulers

executive

Executive Directors

DoN

Directors of Nursing

CD

Clinical Directors

COO

CFOs

VP Opp

VPs of Operations

Built on BetterRX
For current BetterRX customers, BetterVisit can use patient names, addresses, and existing BetterRX users already available in BetterRX, reducing duplicate setup and manual entry.

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See BetterVisit in Action

See how BetterVisit helps your team place every patient well, cut unnecessary driving and respond when the day changes.

Frequently Asked Questions

BetterVisit is a GPS-verified field operations system for hospice and home health leaders. It helps teams see who can respond, get new patients to the clinician already nearby, capture actual drive mileage, and keep families informed. 

No. Organizations do not need to use BetterRX to use BetterVisit. Current BetterRX customers may benefit from certain patient and user information already available in BetterRX, which can reduce setup and manual entry, but BetterVisit can also be used as a standalone solution.

BetterVisit helps operational and clinical leaders coordinate field care in real time, reduce unnecessary drive time, capture actual GPS-based mileage, and send en-route notifications to families and caregivers.

BetterVisit gives leaders visibility into field activity and staff location so they can quickly see who may be able to respond. That means less time calling or texting around to determine who is nearby and available.

BetterVisit can sequence visits based on field staff location and patient addresses to create a more efficient route. When plans change or new visits are added, routes can be re-optimized to help reduce unnecessary drive time.

Yes. BetterVisit captures actual GPS-based drive mileage during the workday rather than relying only on self-reported mileage or estimated distance between visits. Leaders can use that information to better understand mileage and field travel.

Field staff can send en-route text notifications to let families or caregivers know care is on the way. Notifications can be sent manually or automatically based on the clinician’s workflow.

No. Families and caregivers can receive BetterVisit notifications by text message without downloading another app or creating a BetterVisit account.

For current BetterRX customers, BetterVisit can use certain patient and user information already available in BetterRX, helping reduce duplicate setup and manual entry. Exact workflows may vary depending on your systems.

BetterVisit is designed for hospice and home health operational and clinical leaders, including Administrators, Executive Directors, Directors of Nursing, Clinical Directors, COOs, and VPs of Operations. Field clinicians such as nurses, aides, social workers, chaplains, PRN staff, and other mobile caregivers use BetterVisit as part of their day-to-day workflow.

Yes. BetterVisit is built on the same privacy and security safeguards that already protect patient data across BetterRX’s pharmacy benefit and medication management services . Patient and clinician information is protected with the administrative, physical, and technical safeguards HIPAA requires.