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SUPPORT + Expertise

People You Want to Work With. 

Real people, deep hospice expertise, and answers the moment you need them.

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Call 855-590-2100, email support@BetterRX.com or fill out our support form.

The People Behind the Better Way

When something needs an answer right now, you reach a person who knows hospice.

24/7 Clinical & Tech Support

On-Demand PharmD Access puts hospice-trained pharmacists on the line around the clock, and Technical Support keeps your platform, ePrescribing, and integrations running. Nights, weekends, and holidays included.

Client Success Expertise

Your Client Success team focuses on your goals, performance, improvement opportunities, and platform adoption, with strategy reviews aligned to your philosophy of care.

Extensive Hospice Expertise

Clinical, pharmacy, and operational experts who speak hospice, from Patient-Level Clinical Reviews to a Pharmacy Success Team that manages your pharmacy relationships.

Calls Answered in 7 Seconds

Connect with a real person in approximately 7 seconds, on average. More time caring for patients, less time waiting on hold.

One of my favorite experiences so far was working with your staff when I had a pediatric patient that was actively dying. They worked together to think outside the box and helped make that process smooth for the baby and their family.”

— Jade , RN

Six Years of Straight A’s

Results from our 2026 BetterRX Voice of the Customer Survey speak for themselves.

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"A" rating given by clients 6 years in a row.

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95% client satisfaction with BetterRX Client Success Managers.

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99% of clients rate BetterRX as a highly trusted partner.

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Need Help?

Questions don’t wait for business hours, and neither do we. 24/7 clinical and technical support, whenever your team needs it.