94% Overall Client Satisfaction
Clients gave BetterRX a 94.3% overall satisfaction score across 30+ evaluation areas, reflecting consistent performance in real-world hospice operations.
Switching hospice medication management platforms impacts nurse workflow, patient care, and financial performance.
BetterRX’s 2026 Voice of the Customer survey, based on feedback from 170 hospice organizations, reveals what actually differentiates top-performing vendors after implementation, not just in sales conversations.
This report shows how hospice organizations evaluate medication management platforms in practice across nurse workflow efficiency, medication timeliness, cost control, and support quality.
Download the full report to access complete survey findings, a structured evaluation framework, and the key questions hospice leaders use to compare vendors.
Clients gave BetterRX a 94.3% overall satisfaction score across 30+ evaluation areas, reflecting consistent performance in real-world hospice operations.
99% of clients consider BetterRX a trusted partner, one of the strongest indicators of post-implementation success.
97% of clients report measurable time savings. Additionally, 41% report medication service failures have significantly decreased.
Additionally, 41% of users saw a significant reduction in medication service failures.
Director-level feedback from a BetterRX client:
“We have been very happy with BetterRX. It’s been good for our numbers, less hassle to manage from a director standpoint. Our nurses love it… Definitely improved our operations.”