Connected RX (CRX) is a hospice pharmacy technology platform that digitally connects the care team, so patients get their medications on time.
What's The Difference?
Although PBMs aim to reduce medication costs for healthcare providers, Connected RX (CRX) was created to enhance the end-of-life journey for every patient. The distinctions outlined below demonstrate how CRX enhances patient care at every stage of the medication management process.
Patient profiling at the click of a button that saves nurses valuable time.
CRX
Nurses simply import new patients and medications from their EMR with a few clicks on their smartphone, saving valuable nurse time.
PBM
Nurses have to call both the PBM and the local pharmacy with new patient information, so the orders can be filled, sometimes experiencing long hold times, voicemails, and callbacks.
Pharmacy consultations 24/7/365 at no extra cost.
CRX
Hospice-trained pharmacists provide live consultations with nurses 24/7 and offer alternative drug recommendations on smartphones. Online clinical resources are also available for symptom management, drug shortages, and medication costs. No extra fees.
PBM
Nurses refer to medication utilization guidebooks or call hospice-trained pharmacists for live pharmacist consultations, often with long hold times and for an extra fee.
Real-time medication tracking throughout the ordering process.
CRX
BetterRX's ePrescribing software streamlines hospice workflow by allowing nurses to send orders directly to pharmacies in seconds. The software's medication tracking feature saves time and eliminates delays, ultimately reducing the patient's suffering.
PBM
Incomplete, unapproved, and unsigned prescriptions can cause medication delays for patients. Nurses often have to make extra phone calls to get approval and signatures, which can take several hours or even days. Non-hospice ePrescribe platforms may also cause delays and require additional approvals.
Flexible “on the fly” formulary that maximizes efficiency.
CRX
BetterRX allows hospices to customize formularies for patients at a low cost. Nurses can easily order off-formulary medications and get quick approval or alternative suggestions in real-time, reducing delays and unnecessary suffering.
PBM
Formularies limit nurses' choices and can lead to conflicts between cost control and patient care. Changes are restricted and often communicated manually, causing errors. Off-formulary orders can be complicated for nurses and pharmacies, resulting in medication delays and extra costs for hospices.
Customizable comfort kits that reduce medication waste and money.
CRX
Comfort kits are fully customizable, so patients get the right meds—no more, no less—saving on costs.
PBM
Comfort kits are often uncustomizable, resulting in wasted medications and unnecessary costs. They also lead to diversion and may not meet facility requirements.
Hand-selected network of qualified local pharmacies that care deeply about your patients.
CRX
BetterRX partners with local pharmacies to make filling for hospice easy and rewarding. We reimburse pharmacies fairly and eliminate billing rejections, taking the hassle out of filling for hospice.
PBM
PBMs use mail-order for 90% of prescriptions, while relying on local pharmacies for urgent fills and first dosings. Low reimbursement rates, low volume, and time involved lead to local pharmacies refusing to fill for hospice. Pharmacies are not reimbursed the same amount as invoiced.
Real-time cost monitoring and optimization to help reduce pharmacy costs.
CRX
BetterRX offers real-time cost analysis and utilization optimization technology, giving you control over medication costs with features like medication cost estimation, PPD tracking, high-cost notifications, and cost limits.
PBM
Utilization reports are typically provided at the end of the month. It’s up to hospice admins to decipher and figure out where you need to make changes.
Real-time billing & invoices visible any time.
CRX
BetterRX provides real-time invoices that can be accessed anytime and with no surprises!
PBM
Invoices are provided days or weeks after the period ends (e.g., monthly), leaving you guessing what $$$$ surprises may be in there.
FREE ongoing clinical and technical support reachable 24/7/365.
CRX
BetterRX support calls are typically answered in 10 seconds or fewer. When your team needs help at 2 am, we’ll answer and be happy to help!
PBM
Support is typically hard to reach because of long hold times. Your nurses have a lot of extra time to spare, right?
Happy local pharmacies that love filling for your patients.
CRX
BetterRX offers fair and transparent reimbursement rates for hospices and pharmacies, with complete control in the hands of the hospice. This is why they are now the top choice for many in the industry.
PBM
PBMs control medication prices for hospices causing local pharmacies to struggle. This makes it hard for hospices to find pharmacies that will fill critical medications for patients.
