A Better Way to Support Medication Ordering in Hospice Care

In hospice care, medication decisions happen fast. Nurses rely on experience, instinct, and the systems around them to keep care moving smoothly.

That’s why the way medication ordering is supported matters so much.

Compassion Hospice understood this early. As a BetterRX partner, they were already committed to strong patient care and thoughtful operations. Still, they noticed a familiar challenge.

Medication ordering was efficient, but often driven by habit.

Even when pricing information was available, clinically appropriate alternatives were not always considered in the moment. Not because teams weren’t capable, but because hospice care doesn’t slow down for comparison shopping.

So Compassion Hospice enabled BetterRX Interchange Manager.

Interchange Manager brings automatic therapeutic interchanges directly into the ordering workflow.

Instead of relying on memory or manual review, approved alternatives appear automatically at the moment an order is placed.Nurses continue working exactly as they always have, with better information available at the right time.

No added steps.
No workflow changes.
No disruption to care.

For leadership, this meant clearer insight into medication ordering patterns and interchange usage without the need for manual follow-up.

Once Interchange Manager was enabled, medication ordering became more consistent across the organization. Clinicians were supported in real time, and leadership gained visibility into how therapeutic interchanges were being used.

The results spoke for themselves.

Compassion Hospice reduced pharmacy spend by $1.80 per patient, per day, while maintaining the same level of care.

As their team shared,
“We decreased our PPD, and it wasn’t at the expense of care at all.”

They also reported improved team satisfaction and minimal training requirements, making adoption easy for busy clinical teams.

Hospice clinicians already manage complex decisions every day. Technology should reduce that burden, not add to it.

Automatic therapeutic interchanges work because they fit naturally into real hospice workflows. They support better decisions without forcing change, protect patient care, and quietly remove unnecessary cost.

This is hospice pharmacy technology designed with intention.

To hear directly from the Compassion Hospice team about their experience, watch this short video where they share how Interchange Manager fits into their day-to-day work.

Check out Compassion's Story Here

Interchange Manager helps hospice organizations be more intentional with medication ordering while keeping care at the center of every decision.

Compassion Hospice’s experience shows what’s possible when technology supports clinicians in the moment and leadership gains clarity without added effort.

If you’re exploring ways to improve medication ordering without slowing your team down, this is a strong place to start.