BetterRX
Why eRx Is Becoming Essential for Hospice Providers
Hospice care depends on an interdisciplinary team: nurses who identify a need, physicians or nurse practitioners who prescribe, pharmacists who fill, and often a family caregiver managing administration at home. eRx gives that team a shared, real-time view of a prescription instead of a series of disconnected phone calls and faxes.
For prescribers specifically, eRx removes a common point of friction: finding time to sign a paper script or return a call between patient visits. A prescriber who can review and sign a script from a phone in seconds is far more likely to close the loop the same day.
This is also a shift in how hospice organizations get evaluated. As more hospices move to eRx, a paper-and-fax process starts to look less like a neutral choice and more like a source of avoidable delay, particularly for organizations trying to standardize workflow across several locations at once.
How eRx Improves Collaboration Across the Care Team
What to Look for in a Hospice-Specific eRx Solution
BetterRX's ePrescribing is built in-house and managed by BetterRX's own development team, supporting new scripts, edits, copies, refills, and signing for controlled and non-controlled medications, with a text alert to prescribers when a controlled medication is ready to sign.
"BetterRX is easy and user friendly. It makes a difference, especially in the world of hospice."
- Registered Nurse
On average, nurses using BetterRX complete a new medication order in 1 minute 35 seconds and a refill in 45 seconds (source: Amplitude product analytics), the kind of speed that keeps the whole care team, not just the nurse, moving in step.
Common Mistakes When Adopting eRx
What This Looks Like in Practice
Picture a nurse in a patient's home who identifies a need for a new comfort medication. With a paper-and-fax process, that nurse calls the office, the office tries to reach the prescriber, the prescriber calls back when there's a break in the schedule, and the office then faxes the pharmacy and waits for a confirmation call. With eRx, the nurse submits the order from her phone, the prescriber gets a direct alert and signs from wherever she is, and the pharmacy receives the signed script immediately. The clinical decision is the same. The time it takes to act on it is not.
That difference compounds across a caseload. A prescriber managing patients across several hospice locations benefits from a single, consistent way to sign scripts rather than juggling different fax numbers, phone trees, and paperwork formats for each site. Pharmacies benefit too, since a signed electronic prescription arrives in a consistent, legible format instead of a fax that can be hard to read or missing information.
I think it simplifies things for us and gives us more time and ability to provide excellent patient care."
- Registered Nurse
That sentiment reflects why eRx adoption keeps climbing across hospice: it's not a technology upgrade for its own sake, it's a way to give the interdisciplinary team back the time that used to disappear into phone tag.
Rolling Out eRx Without Losing Momentum
None of this requires a large project team. Most hospices see the fastest adoption when a small group of engaged nurses and prescribers champions the switch early, and the rest of the organization follows once they see how much faster a routine order moves.
How to Know eRx Adoption Is Working
That kind of tracking connects directly to time savings as an outcome. Per BetterRX’s 2026 Voice of the Customer survey, clients report saving 5 to 6 hours per nurse per week, and measuring eRx adoption closely helps a hospice see whether its own team is getting that time back.